Profile
Admin is a highly skilled Mechatronic Engineer with a strong passion for technology, innovation, and precision repair services. A graduate from one of East Africa's premier technical institutions, Admin combines academic excellence with hands-on experience to deliver world-class laptop repair solutions to a diverse clientele.
Education
Degree: Bachelor of Science in Mechatronic Engineering
Institution: Jomo Kenyatta University of Agriculture and Technology (JKUAT)
Graduation Year: 2020
Key Coursework: Embedded Systems, Robotics, Control Systems, Microelectronics, Computer-Aided Design (CAD), Machine Vision, Automation Technologies
Skills & Expertise
- Comprehensive Laptop Diagnostics & Repair
- Advanced Hardware Troubleshooting (motherboards, GPUs, CPUs)
- Operating System Optimization (Windows, Linux, macOS)
- Firmware Updates and BIOS Recovery
- Data Recovery & Secure Data Backup Solutions
- Micro-Soldering & PCB Repair (BGA rework, IC replacement)
- Embedded Systems Design & Debugging
- Customer-focused Service & Transparent Communication
- Preventive Maintenance and Performance Tuning
Certifications
- Certified Electronics Repair Technician (CET)
- Advanced Laptop Board-Level Repair Certification - TechSkills International
- Professional Member - Engineering Board of Kenya (EBK)
Professional Experience
Lead Technician, FixMyRig.tech (2021 - Present)
- Diagnosed and repaired over 500 laptops and portable computing devices.
- Implemented advanced diagnostic tools and techniques to minimize turnaround time.
- Developed custom repair protocols for newer ultrabook and gaming laptop models.
- Provided personalized consulting to clients regarding upgrades and preventive maintenance.
Professional Philosophy
"Technology serves us best when it works reliably. My mission is to restore functionality with surgical precision, ensuring every customer enjoys the full potential of their devices."